What is ePharmacy Store?

ePharmacy Store lets you shop online at the convenience of your home, anywhere in Australia. Our online store is accessible any time of the day and night.

How can I trust this website?

Our team has ensured that ePharmacy Store has met all legislation requirements in Australia. We only sell products which have been approved by the Therapeutic Goods Administration (TGA), and all pharmacists available to chat are registered with the Australian Health Practitioner Regulation Agency (AHPRA).

What is an electronic health record?

Your medication details can be stored online through ePharmacy Store. You can add additional information to the record, such as allergies, and past and current medical conditions. These can be printed out for reference during consultations with your health professional(s).

Do I need a prescription?

In Australia, certain medications require a prescription from a registered practitioner prior to purchase. Prescription drugs require either an original or electronic copy mailed to your nearest pharmacy prior to purchase and delivery from ePharmacy Store. Our non-prescription drugs are readily available for purchase.

How much is postage? How long will my order take to arrive?

Postage is FREE of charge. As soon as payment has cleared, ePharmacy Store will post via Australia Express Post, and your order should arrive at your door in 1-2 business days.

Why would I want to chat to a Pharmacist?

Pharmacists can provide advice on drug selection and usage, primary healthcare advice and support (such as colds and flus, minor infections, first aid) and educate consumers on health promotion, disease prevention and the proper use of medicines. Our chat function allows you to text, voice or video chat with a qualified Pharmacist from Australia. A pharmacist is available day and night, and conversations are confidential and secure. Chat transcripts can be saved and printed for future reference.

Can I remain anonymous?

Yes. Although all consultations are logged, you have the right to remain completely anonymous. Just leave the name and email sections blank when initiating a chat.